PRIVACY AND SECURITY POLICY
The following information regarding our Privacy Policy reflects the commitment of Canary Port Services, S.L. (hereinafter CPS) to maintaining and ensuring secure business relationships through the protection of personal data, guaranteeing the right to privacy of each user of our services. In this document, we explain how we use the personal data of users of the web portal
DEFINITION OF PERSONAL DATA
“Personal Data” means any information concerning an identified or identifiable natural person. This includes, among other things, first name, surname, postal and email address, as well as telephone number.
PROCESSING AND PURPOSES OF THE DATA COLLECTED
Any personal data you provide when visiting any of our web portals or installing our mobile application will be processed in accordance with data protection regulations and will only be collected, processed and used for lawful, legitimate and informed purposes. We therefore set out below all the purposes for which CPS uses personal data as the data controller:
- To manage registration forms so that users can become registered users and access the services, as well as to contact them and respond to the questions raised or to receive commercial information about new products and company news.
- Another purpose for which data is collected is to respond to enquiries submitted through contact forms. The data obtained in this way is used to respond to users themselves and to send them commercial information and promotions, as well as to include them in the distribution list.
At CPS, we inform all users that the collection of certain personal data is not mandatory, except in fields where otherwise indicated. However, failure to provide such data may prevent CPS from providing all Services linked to such data, and we shall be released from any liability for the non-provision or incomplete provision of such Services.
It is the user’s obligation to provide accurate data and keep it up to date. Therefore, CPS reserves the right to exclude from the services and terminate the service of any user who has provided false data, without prejudice to any other legal actions that may be applicable.
LEGAL BASIS FOR PROCESSING YOUR DATA
The legal basis for processing your data is responding to enquiries made through the website, which entails taking pre-contractual measures at the request of the data subject.
DATA RETENTION PERIOD
The data will be retained for the time necessary to respond to enquiries.
DISCLOSURE OF YOUR PERSONAL DATA TO THIRD PARTIES
Your personal data will not be disclosed to any third party. If it becomes necessary to disclose your information to a third party, your consent will be requested.
SECURITY OF YOUR PERSONAL DATA
CPS is particularly concerned with ensuring the security of your personal data. Your data is stored in our information systems, where we have adopted and implemented technical and organisational security measures to prevent any loss or unauthorised use by third parties. For example, our web portals use HTTPS data encryption protocols.
INFORMATION ON THE USE OF COOKIES
Simply visiting this web portal or using CPS services does not automatically record any personal data that identifies a User. However, we inform you that, while browsing the Website, “cookies” are used. These are small data files generated on the internet user’s computer and allow us to obtain the following analytical information:
- The date and time of access to the Website, allowing us to identify the busiest times and make the necessary adjustments to avoid saturation problems during peak hours.
- The number of daily visitors to each section, allowing us to identify the most successful areas and increase and improve their content so that users obtain a more satisfactory result and to improve the design of the content.
- The date and time of the user’s last visit to the Website in order to carry out analytical and statistical studies on the use of the website.
- Security elements involved in controlling access to restricted areas.
For more information, visit our cookie policy.
USER RIGHTS
All users may exercise any of the rights granted by data protection regulations, such as the right of access, restriction of processing, erasure, portability, etc., by writing to Canary Port Services, S.L., C/ Juan Rejón, 141, 4º E, postal code 35008, Las Palmas de Gran Canaria, Spain or by sending an email to cps@canaryportservices.email
DO YOU NOT WISH TO RECEIVE INFORMATION FROM US OR WISH TO WITHDRAW YOUR CONSENT?
Any user may object to the use of their information for advertising purposes, market research or the development of satisfaction surveys, as well as withdraw their consent at any time (without retroactive effect). To do so, they must send an email to cps@canaryportservices.email.
When you receive advertising by email, you may also object through that email by clicking the link included in it and following the instructions provided.
CHANGES TO THE PRIVACY POLICY
Our Privacy Policy may be updated due to legal changes and requirements, as well as improvements and changes introduced in the way we offer and provide our services and application features. We therefore recommend that you visit and access our Privacy Policy periodically in order to access and become aware of the latest changes that may have been incorporated. If such changes relate to the consent given by the user, a separate and independent notification will be sent to obtain that consent again.
If, while reading, you have any doubts or questions about our Privacy Policy or wish to exercise any right or action relating to your personal data, please contact us at the following email address cps@canaryportservices.email
This policy was last updated on 18 September 2026.